Effective Date: July 15, 2025

Cynergia Medical ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.cynergiamedical.com or interact with us through any other means.

By using our site and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

a. Information You Provide

When you fill out a contact form, subscribe to updates, request device information, or otherwise communicate with us, we may collect:

Name, email address, phone number

Clinic or organization details

Inquiry or message content

Any other information voluntarily submitted

b. Automatically Collected Information

When you visit our website, we may collect:

IP address and browser type

Device information

Pages visited, time spent, and referring URLs

Cookies and tracking data (see Section 5)

c. Third-Party Information

We may receive information about you from partners, reps, or vendors who refer you or engage with us on your behalf.

2. How We Use Your Information

We may use the information collected to:

Respond to inquiries and provide requested product or service information

Process and fulfill orders or service agreements

Communicate with healthcare providers and referral partners

Improve our website, services, and offerings

Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

Healthcare providers, vendors, and distributors as required to fulfill device delivery or coordinate patient care

Service providers who help operate our business (e.g., website management, CRM tools)

Legal or regulatory authorities when required to comply with applicable laws or enforce our terms

All shared information is limited to only what is necessary and is shared securely.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies & Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze site traffic, and tailor marketing. You can manage cookie preferences through your browser settings.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Accessing or correcting your data

Requesting deletion of your data

Opting out of marketing communications

To exercise your rights, please email us at contact@cynergiamedical.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

8. HIPAA Compliance Disclaimer

Cynergia Medical does not directly collect or store Protected Health Information (PHI) as defined under the Health Insurance Portability and Accountability Act (HIPAA). However, we work with HIPAA-compliant partners and vendors, and any PHI transmitted as part of a referral or prescription process is handled securely and appropriately.

9. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the effective date at the top.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, please contact:

Cynergia Medical

Email: contact@cynergiamedical.com

Phone: (201) 371‑3120

Location: New Jersey & New York